Website Disclaimer
Last updated: 27 July 2026
This disclaimer sets out the basis on which information and services are provided through the PRIME ICT website and customer portal. It should be read together with our Terms & Conditions.
1. General Information Only
Content on this website is provided for general information about our products and services. It is not intended as technical, legal, or professional advice specific to your circumstances. You should seek appropriate advice before acting on any information here.
2. Accuracy of Information
We take reasonable care to keep information accurate and current but do not warrant that all content is complete, error-free, or up to date. Specifications, availability, and pricing may change without notice.
3. Third-Party Links & Content
Our site may link to or reference third-party websites, vendors, and carrier information. We are not responsible for the content, accuracy, or availability of third-party resources and do not endorse them unless stated.
4. No 100% Security Guarantee
While we apply strong security measures, no system can be guaranteed fully secure. We do not warrant that the website, portal, or services will be free from vulnerabilities or uninterrupted at all times.
5. Data Backup Disclaimer
You are responsible for your own data backups unless you have contracted a managed backup service from us. We are not liable for data loss on systems or devices not covered by a managed backup agreement.
6. Service Availability Disclaimer
Connectivity and hosted services depend on networks, third-party carriers, and infrastructure that may experience outages beyond our control. Service availability is subject to our Terms, SLA, and Fair Usage Policy.
7. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including load shedding, cable theft, vandalism, fibre cuts, regulatory action, natural disasters, and third-party carrier failures.
8. Professional Advice
Where we provide consulting or design recommendations, outcomes depend on factors outside our control, including your environment and third-party products. Recommendations are provided in good faith and do not constitute a guarantee of specific results.
9. Limitation of Liability
Our liability is limited as set out in the Terms & Conditions. Nothing in this disclaimer excludes liability that cannot be excluded under South African law.
10. Changes
We may update this disclaimer from time to time. Continued use of the website after changes are posted constitutes acceptance.